YOUR GUIDE TO CUSTOMISATION
EMBROIDERY & PRINTING
Learn how to personalise your products with the right file formats and processes.
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STEP BY STEP GUIDE
EMBROIDERY GUIDE
HOW TO PREPARE YOUR LOGO
Follow these simple steps to ensure your logo is ready for high-quality embroidery.
1
Send us your Logo
- No need for high-res or vector files—we convert your logo into an embroidery-friendly DST file.
- Free first-time digitisation (includes one DST file & a swatch).
2
Approve the Preview
You’ll receive a preview of the embroidery layout for approval.
3
Final Adjustments (If Needed)
- Any changes requiring a new DST file may incur a cost change dependant on stitch count.
Printing Guide
How to Prepare Your Logo
Ensure your artwork meets our printing requirements for the best results.
1
Provide a Vector File
- Accepted formats: .pdf, .eps, .svg
- Not accepted: .jpeg, .png, .gif
2
Need Help? We Offer a Redrawing Service
If you don’t have a vector file, we can redraw it for you, based on complexity.
3
Approve & Proceed
Once your file is ready, approve the proof and proceed to production.
FAQs & Common Mistakes
Q: What happens if I upload the wrong file format?
A: We’ll notify you and offer a redrawing service if needed.
Q: Can I make last-minute changes?
A: Yes, but changes after production starts may incur extra fees.